Meet the Visionaries Guiding Our Success
Wayne Francis
CEO (South Africa)
With over 30 years’ Operational Leadership experience in Call Centre’s and BPO, Wayne has been recognised as a Global Thought Leader by Thinkers360 in the Future Way of Work, Design Thinking and GenAI. His focus is to establish and drive the strategic growth of Global Connect Outsourcing within South Africa to service local and international markets.
Joel Emmanuel
Managing Director (Australia)
As an award winning and skilled entrepreneur, Joel has been setting up and growing successful businesses for over 20 years. Joel’s vision is to create a ripple effect, transforming not only you customer journey but also the lives of ordinary South Africans. Based in Sydney, Australia, Joel is focused on penetrating this market and driving offshoring CX Delivery into South Africa.
